How To Order

For Educators

If you have assigned one of our books for your course use, we encourage you to inform your campus bookstore of your selection. The bookstore can then place an order with our distributor, University of Toronto Press, well in time. If you or the bookstore have any concerns about the availability of our books, please write to us at marketing@fernpub.ca

Alternatively, you can also direct your students to this website. Books always ship the fastest if the order is placed on our website. All website orders must be prepaid.

We also offer ebooks in epub and PDF formats. All digital formats are DRM protected. Our ebooks are also available on Campus eBookstore, Amazon, Kobo, Google Play, Apple iBookstore and OverDrive. Students can select the platform and format to best suit their needs. 

If you’re interested in using select chapters from our books, please visit the Rights & Permissions page for more details.

.Examination Copies and Desk Copies

We are happy to provide examination copies of our books for consideration as course texts. You can request any book from our catalogue by visiting the desired book page on this website and click the “REQUEST EXAM COPY” link. When you make your examination copy request, please state the course name, expected student enrollment, and expected semester of adoption. We reserve the right to limit examination copy requests and/or to provide books on a pre-payment or approval basis. You can also send examination copy requests directly to examrequest@fernpub.ca with the required details in the email. 

If you decide to adopt our book for your course use, we’ll be able to provide limited desk copies based on the class size. Please send your Desk Copy request examrequest@fernpub.ca. Please state the course name, actual student enrollment, and date of class commencement.

.Print on Demand

Some of our titles are only available as Print on Demand (POD) and are marked as such throughout our website. If you have decided to use one of our POD books for your course, keep in mind these titles have a minimum order of 15 copies. All orders are non-returnable and please allow at least 4 weeks for delivery. These orders can be serviced through our distributors only, so please make sure your university bookstore is aware of this. 

.Accessibility Services

Fernwood Publishing offers many of our titles as electronic texts for students experiencing barriers with print materials. Please have the accessibility services department at your university or college contact accessibility@fernpub.ca with your requests.

.Digital Support

Ebooks are not returnable and non-refundable. Every effort will be made by Fernwood Publishing staff to troubleshoot customer ebook issues but we’re not tech experts. Please be patient with us if there are any issues in downloading or accessing our ebooks. We strongly recommend reading our ebook FAQ page before making a purchase decision for ebooks formats.

For Booksellers

If you’re a trade bookstore, please place your orders with one of our distributors. You will be offered a trade discount. If you need assistance in ordering or delivery deadlines, please write to us at marketing@fernpub.ca. We’ll do our best to expedite your orders. We are incredibly thankful for your support! 

If you’re a campus bookstore, please place your orders with our distributors at least 3-4 weeks in advance. This helps us manage our stock availability and reprinting needs. You will be offered a 20% discount for course-adopted book orders.

.Print on Demand

Some of our titles are only available as Print on Demand (POD) and are marked as such throughout our website. If you need to order one of our POD books for your bookstore, there are some considerations to keep in mind: these titles have a minimum order of 15 copies and bookstores are only eligible for 20% discount. All orders are non-returnable and please allow at least 4 weeks for delivery. These orders can be serviced through our distributors only. 

.Ordering in Canada

University of Toronto Press Distribution
5201 Dufferin Street
Toronto ON M3H 5T8

Phone: (416) 667-7791 | Toll-Free: 1-800-565-9523
Fax: (416) 667-7832 | Toll-Free: 1-800-221-9985

utpbooks@utpress.utoronto.ca
https://utpdistribution.com

Discounts

  • Bookstores and retail accounts: 42%
  • Educational institutions: 20%
  • Short discount on selected titles: 20%
  • Wholesalers: 46%
  • Public libraries: 20%

Returns

Permission to return is not required. All returns must be shipped prepaid. We reserve the right to limit returns to 40% of the original order. Books are returnable after 3 months and before 12 months from the date of invoice. Books that are shopworn, marked, stamped, or in any way rendered unsaleable will not be accepted. Please specify the original invoice number or provide a copy of the original invoice. A 5% re-stocking fee will be assessed for all returns that fall outside the above stated terms. 

Campus booksellers

In the case of a course cancellation, full credit will be extended provided at least 95% of the original order is returned in pristine condition.

Trade Representative

Canada-wide
ampersand inc.
ampersandinc.ca

Ontario
Toronto Office
Suite 213, 321 Carlaw Avenue
Toronto, ON M4M 2S1
phone: 416 703 0666 / toll-free: 866 736 5620
fax: 416 703 4745 / toll-free: 866 849 3819

Saffron Beckwith | Ext. 124 | saffronb@ampersandinc.ca

Morgen Young | Ext. 128 | morgeny@ampersandinc.com

Laureen Cusack | Ext. 120 | laureenc@ampersandinc.ca

Vanessa Di Gregorio | Ext. 122 | vanessad@ampersandinc.ca

Evette Sintichakis | Ext. 121 | evettes@ampersandinc.ca

Sarah Gilligan | Ext. 129 | sarahg@ampersandinc.ca

Kris Hykel | Ext. 127 | krish@ampersandinc.ca

Atlantic Provinces
Nicole Jaeger | nicolej@ampersandinc.ca

British Columbia, Alberta, Saskatchewan, Manitoba, Yukon, Nunavut, NWT
Vancouver Office
2440 Viking Way
Richmond, BC V6V 1N2
Phone: 604 243 5594 / toll-free: 800 561 8583
Fax: 604 337 4056 / toll-free: 888 323 7118

Ali Hewitt | Ext. 402 | alih@ampersandinc.ca

Dayle Sutherland | Ext. 404 | dayles@ampersandinc.ca

Pavan Ranu | Ext. 400 | pavanr@ampersandic.ca

Kim Herter | Ext. 401 | kimh@ampersandinc.ca

Quebec
Sarah Gilligan | Ext.129 | sarahg@ampersandinc.ca

.Ordering in the United States, Australia and Asia

Columbia University Press/Ingram Publisher Services

Please contact the relevant CUP sales representatives depending on your location.

Southeast US
Catherine Hobbs | 804.690.8529 | ch2714@columbia.edu

Northeast US
Conor Broughan | 917.826.7676 | cb2476@columbia.edu

Midwest US
Kevin Kurtz | 773.316.1116 | kk2841@columbia.edu

Western US
William Gawronski | 310.488.9059 | wgawronski@earthlink.net

Australia, New Zealand, and Asia
Brad Hebel | 212.459.0600 ext. 7130 | bh2106@columbia.edu

For more information on US or International sales and returns, please visit www.cup.columbia.edu/for-booksellers

. Ordering in the United Kingdom and Europe

Central Books Ltd London
Freshwater Road, Chadwell Heath
London, England, RM8 1RX

Phone: +44 (0)20 8525 8800
Fax: +44.0.20.8533.5821
orders@centralbooks.com
http://www.centralbooks.co.uk

Please contact Global Book Marketing for bookstore, library, individual and examination copy orders.

For Ebook Orders

For information about ordering ebooks, please visit our ebook FAQ page.

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