Ordering

Individual Copies

We encourage you to purchase Fernwood Publishing books from your local bookstore. If you have difficulty obtaining them, you may purchase them online using this website or contact our distributor, Brunswick Books. All orders must be pre-paid.

Examination Copies

We will provide provide examination copies of our books for consideration as course texts. Please order stating the course name, expected enrollment, and expected date of adoption. We reserve the right to limit examination copy requests and/or to provide books on a pre-payment or approval basis. Please send examination copy requests to:

Fernwood Publishing
748 Broadway Ave
Winnipeg, MB R3G 0X3

Phone: 204.474.2958
Fax: 204.475.2513
examrequest@fernpub.ca

Print on Demand

Some of our titles are only available as Print On Demand (POD). These titles have a minimum order of 15 copies and bookstores are only eligible for 20% discount. All orders are non-returnable and please allow at least 4 weeks for delivery. Please order through the normal channels. These titles are marked as POD throughout our website.

Disability Services

Fernwood Publishing offers many of our titles as electronic texts for students experiencing barriers with print materials. Please have the disability services department at your university or college contact bev@fernpub.ca with your requests.

Returns

Brunswick Books
KDSCA Logistics Inc. 54 Viceroy Road Unit 4 Vaughan, Ontario L4K 2L8 Local: (905) 738-9090 Toll Free: 1 (844) 738-9090

Books are returnable after 3 months and before 15 months from the date of invoice. Books must be clean, unmarked and in resalable condition. Returns must be shipped prepaid and the invoice number must be provided. Permission to return is required. We reserve the right to limit returns to a maximum of 40% of the original order. A $10 re-stocking fee will be charged for each return shipment. (In the case of a course cancellation, full credit will be extended provided at least 95% of the original order is returned.)

Ebooks are not returnable and non-refundable once they have been successfully authenticated using an Adobe ID via Adobe Digital Editions. Every effort will be made by Fernwood Publishing staff to troubleshoot customer ebook issues.